- Outsourcing
’ companies split manufacturing activities into components to produce cheaper (production of toys in China; call-centers; hospital bills)


Outsourced
advantages and disadvantages when telephone call centers have been relocated to developing countries:

the companies
+ save costs
+ more profil
+ lower wages

the workers
+ earn more money than other people in the developing countries

- bad working conditions
- unhealthy work sites (no air conditioning, noisy)
- work at night in order to be available for costumers in Western countries
- no physical exercise/imprisoned in boxes
- daily rhythm doesn’t work due to work at night

the costumers
+ many workers, so he has a higher chance to get an answer, when he calls

- language problems
- quality not good
- workers may not be so qualified

Das habe ich in einem anderen Thread gefunden, ist also nicht von mir verfasst!